3.4.1.1 Manage Customer Contacts : Manage Customer Contacts Detailed Process Model Description : 1.8 Create To Do
1.8 Create To Do
Reference: Manage Customer Contacts Process Model - Page 1 for the associated business process diagram.
Actor/Role: CC&B
Description: A background batch process creates a To Do entry for customer contacts that have been flagged to generate a future date To Do.
Process Names
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TD-CCCB - To Do for Customer Contact
Entities to Configure
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To Do Role
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To Do Type
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Feature Configuration
Available Algorithms
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CI_TD-CCCB - Create Pending To Do for Customer Contact Job
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